Policy

Dear Valued Customers, thank you for choosing Campus Catering for your catering needs. We appreciate your ongoing support.

Whether planning a simple breakfast or buffet luncheon, you will find we have great selections to choose from such as street sustainable style food options. We also offer a range of healthier options for highly active students, regular active students and study active students. We have created this menu to make ordering healthier options easy for the entire campus community.

If you are unable to find what you are looking for or have any questions, please contact us at

(909) 869-6751

campuscatering@cpp.edu

Catertrax Cutoffs - 10 days prior to event

Payment

Accepted Forms of Payment:

1. Credit Cards: We will process Credit Cards in advance or on the day of your event

2. Cash : You pay in advance or on the day of your event with cash

3. Foundation account: Foundation Account: XXXXXX (6 digits) A business purpose for the event must be given to use this form of payment. (It cannot just be “Meeting”)

4. Grant Accounts: XXXXXX (Accounts that start with “0” or “00”.) The name of the event (business purpose,) list of attendees, and an agenda are required to use this form of payment. Please e-mail a list of attendees (stating if person is Student, Faculty, or Staff and their department (if applicable) and an agenda for the event. E-mail these documents to los_olivos@cpp.edu and mbartholomew@cpp.edu no later than 24 hours after the event. Failure to submit documentation will result in losing the privilege to pay with a Grant Account in the future. Future orders will not be processed until the outstanding balance is paid

5. State Account: . If the State Account number does not get approved by Cal Poly Pomona Foundation Financial Services, you will be asked to provide a different form of acceptable payment. State Accounts require additional documentation. Please e-mail a list of attendees (stating if person is Student, Faculty, or Staff and their department, an agenda or flyer for the event and approval from authorized signor of state account tono later than 24 hours after the event. Failure to submit documentation will result in losing the privilege to pay with a State Account in the future. Future orders will not be processed until the outstanding balance is paid in full. (State accounts/chart field string numbers are a mixture of numbers and letters and are 25digets long) i.e. XXXXXX-XXXXX-XXXX-XXXXX.

6. ASI Purchase Order: You must turn in your ASI P.O. request form to ASI Business Services 72 hours in advance. Campus Catering must have a copy of the approved ASI P.O. 4 hours before the pick-up/delivery of the order or be ready to provide an alternate form of payment to receive your order. Please be ready to provide the Club advisor’s contact information. Please note we do NOT accept ASI Account numbers because it is not a guarantee there are funds in your ASI account. We will only accept a PO# (i.e. PO 001234)

*Note* Once you have received your catering you will need to complete a D.R. (Disbursement Request) and return to ASI along with your order form for final payment.

7. SCE Account: Southern California Edison accounts must have a SAP # on all orders. The SAP # can be a mixture of letters and numbers. You may also be using a PO# together with your SAP #. If you need the P.O. number, please contact Walter Larrimore with SCE. We do not provide the P.O. number to the customer.

8. Checks: All checks must be made out to Cal Poly Pomona Foundation. Checks must be given to Campus Catering Staff before or on the day the event.

Cancellations:

All cancellation charges are subject to authorization by the Catering Coordinator. However, if such a charge is approved, the following guidelines will be met:

If an order is cancelled the day of, the customer will be billed in full.

If an order is cancelled the day before, the customer will be billed 50% of said order.

If the cancellation is done with a 48 hour notice, the customer will be billed if costs are accrued.

Failure to pick-up your order is considered a "day of" cancellation and the order will be billed in full.